Motovox Return Policy

In the event you are not fully satisfied with the merchandise you have purchased online, you have the option to return ship the item(s) directly to Motovox. Buyer is responsible for all return shipping expenses.

You have 14 days from the date that you receive the online shipment to return any item(s) for full credit or exchange, provided the merchandise is unused, in original condition, and is returned in the original shipping container.

A printed copy of your original email invoice must be included in the box with the returned merchandise. Please indicate on the invoice whether you would like credit or an exchange for a different model.

A preprinted return label is included with each shipment's packing slip for you to place on the original shipping box for return shipment. Motovox strongly recommends that you use a traceable method such as FedEx for return shipment in order to ensure and track the return of your merchandise. Motovox is not responsible if your shipment is lost or damaged in return transit.

Upon our receipt of your return, you will be issued a credit to the credit card used for purchase or an exchange will be shipped within 3 business days.

If you have a question about our return policy, please contact us at 888-488-6686.